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Privacy Policy

Kamili ("Kamili Limited") respects the privacy of its users and other visitors to its website. We believe that you have a right to know our practices regarding the information we may collect and use when you visit and/or use our site. Please read this policy carefully.

YOUR CONSENT

BY ENTERING TO, CONNECTING TO ACCESSING OR USING THE SITE (https://kamili.app), YOU AGREE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (as stated below). IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT USE THE SITE.

Information We Collect

When you sign up for a https://kamili.app account, we store your personal information that you provide us directly or through a third party service like Apple and Google ie name, email and profile picture. We also collect data when you subscribe to our paid content.

Non-Identifiable And Anonymous Information

Non-personal information is any unconcealed information which does not enable identification of an individual user. We collect information while you access, browse, view, or otherwise use the Site. Non-personal Information that is being gathered consists of technical information, behavioural information and aggregated information, and may contain, among other things, the activity of the user on the Site, type of operating system, type and version of the browser, IP address, screen resolution, etc.

Personally Identifiable Information (“Personal Information”)

Personal information that is being gathered consists of any personal details provided consciously and voluntarily by the user. Users may be required to provide either/all of the following information: full name, e-mail address, location address, and phone number. This information is collected from the details the user may provide when registering online, placing an order, and/or when he/she chooses to contact us using our contact form or directly via email.

Our Purpose For Collecting Information

Depending on the type of information we have collected from the device or user, the general purpose is to make sure we better provide the services offered by Kamili especially the ones you paid for. We don't share your information with any other service.

Non-personal information is collected for the following objectives:

  • We use that information to enhance user experience and personalise your browsing experience as well as monitor the Site for fraud and inappropriate content.
  • Use it for statistical and research purposes and for customisation and improvement of our Site's interface.

Personal information is collected in order to:

  • Be able to contact users for the purpose of providing them with assistance and support when placing orders or using other services within our site.
  • Reply to your online queries made through the Site.
  • To track your subscriptions to our paid services.

How We Use Collected Information

We use personal information only as appropriate to provide you with quality service and security. For example, we may use the information collected from you to verify your identity. We may also use this information to establish and set up your account, verify or re-issue a password, process your order, log your activity, and contact you from time to time.

Kamili will not share your information with anyone unless you ask us not to by using the address at the bottom of this page, we may contact you via email in the future to tell you about services, or changes to this privacy policy.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Kamili may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing Your Data

We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We take great care in maintaining the security of the Site and your information and in preventing unauthorized access to it through industry standard technologies and internal procedures. However, we do not guarantee that unauthorized access will never occur. Users who have registered to the Site agree to keep their password in strict confidence and not disclose such password to any third party.

Deleting Your Data

All user information is deleted when they delete their account; All personal information collected when they signed up, all subscription data and all user created posts. Analytical data will be kept but anonymously, the data won't be able to show who generated it.

Cookies

Kamili implement the use of cookies, we store and retrieve information on your browser using cookies, to help us bring you the best experience when you navigate through our website.

Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your machine if they are essential to the operation of this site but that for all others we need your permission to do so. Kamili does use some non-essential cookies. We do not do this to track individual users or to identify them, but to gain useful knowledge about how the site is used so that we can keep improving it for our users. This site uses different types of cookie as described below:

Types Of Cookies We Use


Functionality cookies

We may collect information automatically when you visit the website. The cookies allow us to identify your device and find out details about your last visit. These cookies don't gather information about you that could be used for marketing or remembering where you have been on the internet.

We only collect general information such as your visit to our website, location, your connection to the Internet e.g. Operating system, IP address, etc.


Analytic cookies

Some of the cookies on our website collect information about how visitors use the website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works

Our website uses Google Analytics cookies. Information collected by these cookies will be transferred to and stored by Google on servers in the USA in accordance with its privacy practices. For further information about Google's privacy practices and how this applies to Google Analytics, please visit: https://policies.google.com/privacy


Depending on the browser you use to visit our website, the settings may vary among this browser. However, you must know that if you disable cookies, you may not be able to take advantage of certain features of this website that require cookies

External Links

This website may contain links to other websites. When you click on a link on this website that takes you to a website operated by another company, you will be subjected to that company's privacy practices.

Changes To This Policy

Any changes to this privacy policy will be posted on this website so that users are always aware of the type of information we collect, how it is used, and the circumstances under which, if any, it may be disclosed. Any information that we collect from you will be used in accordance with the privacy policy in effect at the time that the information was collected unless we receive your consent to change our practices with respect to the previously collected information.

Got Any Question?

If you have any questions concerning this Privacy Policy or the specific web content as well as technical questions of any type, please email us at support@kamili.app, and we will make an effort to reply within a reasonable timeframe.



Terms of Service

From everyone at Kamili Limited, thank you for using our products! We build them to help you do your best work. We have to put in place some Terms of Service to help keep the ship afloat.


When we say "Company", "we", "our", or "us" in this document, we are referring to Kamili Limited.


When we say “Services”, we mean any product created and maintained by Kamili. That includes all features and scopes we offer, whether delivered within a web browser, desktop application, mobile application, or another format.


When we say "You" or "your", we are referring to the people or organizations that own an account with our services.


We may update these Terms of Service in the future. Whenever we make a significant change to our policies, we will update this page and take appropriate steps to notify account holders.


When you use our Services, now or in the future, you are agreeing to the latest Terms of Service. That's true for any of our existing and future products and all features that we add to our Services over time. There may be times where we do not exercise or enforce any right or provision of the Terms of Service; in doing so, we are not waiving that right or provision. These terms do contain a limitation of our liability.


If you violate any of the terms, we may terminate your account. That's a broad statement and it means you need to place a lot of trust in us. We do our best to deserve that trust by being open about who we are, how we work, and keeping an open door to your feedback.

Account Terms

  1. You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. We recommend users set up two-factor authentication for added security. In some of our Services, we may require it.
  2. You may not use the Services for any purpose outlined in our Use Restrictions policy.
  3. You are responsible for all content posted and activity that occurs under your account. That includes content posted by others who either: (a) have access to your login credentials; or (b) have their own logins under your account.
  4. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

Payment, Refunds, and Plan Changes

  1. If you are using a free version of one of our Services, it is really free: we do not ask you for your payment information.
  2. For paid Services that offer a free trial, we explain the length of trial when you sign up. After the trial period, you need to pay in advance to keep using the Service. If you do not pay, we will freeze your account and it will be inaccessible until you make payment. If your account has been frozen for a while, we will queue it up for auto-cancellation.
  3. If you are upgrading from a free plan to a paid plan, we will charge you and store payment information for renewal
  4. All fees are inclusive of VAT taxes, unless otherwise specified.

Cancellation and Termination

  1. You are solely responsible for properly canceling your account. Within each of our Services, we provide a simple no-questions-asked cancellation link. You can find instructions for how to cancel your account within the app. An email or phone request to cancel your account is not automatically considered cancellation. If you need help cancelling your account, you can always contact our Support team.
  2. All of your content will be inaccessible from the Services immediately upon account cancellation. Within 30 days, all content will be permanently deleted from active systems and logs. We cannot recover this information once it has been permanently deleted. If you want to export any data before your account is cancelled, we've provided instructions within the product.
  3. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again. We do not automatically prorate unused time in the last billing cycle.
  4. We have the right to suspend or terminate your account and refuse any and all current or future use of our Services for any reason at any time. Suspension means you and any other users on your account will not be able to access the account or any content in the account. Termination will furthermore result in the deletion of your account or your access to your account, and the forfeiture and relinquishment of all content in your account. We also reserve the right to refuse the use of the Services to anyone for any reason at any time. We have this clause because statistically speaking, out of the hundreds of thousands of accounts on our Services, there is at least one doing something nefarious. There are some things we staunchly stand against and this clause is how we exercise that stance.
  5. Verbal, physical, written or other abuse (including threats of abuse or retribution) of Company employee or officer will result in immediate account termination.

Modifications to the Service and Prices

  1. We make a promise to our customers to support our services in the foreseeable future. That means when it comes to security, privacy, and customer support, we will continue to maintain any legacy Services for a while. Sometimes it becomes technically impossible to continue a feature or we redesign a part of our Services because we think it could be better or we decide to close new signups of a product. We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our Services with or without notice.
  2. Sometimes we change the pricing structure for our products. When we do that, we tend to exempt existing customers from those changes. However, we may choose to change the prices for existing customers. If we do so, we will give at least 30 days notice and will notify you via the email address on record. We may also post a notice about changes on our websites or the affected Services themselves.

Uptime, Security, and Privacy

  1. Your use of the Services is at your sole risk. We provide these Services on an “as is” and “as available” basis. We do not offer service-level agreements for most of our Services.
  2. We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other customers of the Services. Of course, we'll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.
  3. We take many measures to protect and secure your data through backups, redundancies, and encryption. We enforce encryption for data transmission from the public Internet.
  4. When you use our Services, you entrust us with your data. We take that trust to heart. You agree that Kamili may process your data as described in our Privacy Policy and for no other purpose. We as humans can access your data for the following reasons:
    • To help you with support requests you make. We'll ask for express consent before accessing your account.
    • On the rare occasions when an error occurs that stops an automated process partway through. We get automated alerts when such errors occur. When we can fix the issue and restart automated processing without looking at any personal data, we do. In rare cases, we have to look at a minimum amount of personal data to fix the issue. In these rare cases, we aim to fix the root cause as much as possible to avoid the errors from reoccurring.
    • To safeguard Kamili. We'll look at logs and metadata as part of our work to ensure the security of your data and the Services as a whole. If necessary, we may also access accounts as part of an abuse report investigation.
  5. We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services.

Copyright and Content Ownership

  1. We claim no intellectual property rights over the material you provide to the Services. All materials uploaded remain yours.
  2. We do not pre-screen content, but reserve the right (but not the obligation) in our sole discretion to refuse or remove any content that is available via the Service.
  3. The names, look, and feel of the Services are copyright© to the Company. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company. You must request permission to use the Company's logo or any Service logos for promotional purposes. Please email us requests to use logos. We reserve the right to rescind this permission if you violate these Terms of Service.
  4. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without the express written permission by the Company. You must not modify another website so as to falsely imply that it is associated with the Services or the Company.

Features and Bugs

We design our Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our Services will meet your specific requirements or expectations.

We also test all of our features extensively before shipping them. As with any software, our Services inevitably have some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don’t guarantee completely error-free Services.

Liability

We mention liability throughout these Terms but to put it all in one section:

You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to this Terms of Service or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.

In other words: choosing to use our Services does mean you are making a bet on us. If the bet does not work out, that's on you, not us. We do our best to be as safe a bet as possible through careful management of the business; investments in security, infrastructure, and talent; and in general we really do care. If you choose to use our Services, thank you for betting on us.


If you have a question about any of the Terms of Service, please contact our Support team.